Customer Service is a top priority for us. Get support from real, live people by phone, email, or in person at our office. If this is an emergency, please contact us immediately at 513-527-4400.
Administrative Office Hours
Monday – Friday 8:00 a.m. until 5:00 p.m.
Saturday 9:00 a.m. until 1:00 p.m.
Our office is closed on major holidays.
Call or Text: 513-527-4400.
Central Station Open 24/7
513-244-2000
Service Department
Our Service Department can be reached at 513-527-4400, option 4.
Payments
For all payments that are mailed, please send to:
Dial One Security, Inc.
P.O. Box 641464
Cincinnati, Ohio 45264-1464
To make a payment over the phone, please call 513-527-4400.
To make a payment online, please visit Click HERE
